Emergencies In case of an emergency during surgery hours please telephone the surgery on 0118 9595200 and give the details clearly to the receptionist emphasising that it is an emergency.
Out of surgery hours please telephone 111. Calls to the NHS 111 service are free from both landlines and mobiles.
Appointments Appointments can be made to see a Doctor on the same day you request an appointment or in advance and can be made in person, telephone or more easily online.
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Important changes to how we handle your personal data We are required to supply your personal and confidential medical information to the Health and Social Care Information Centre HSCIC). This information will be taken from the practice in a form that can identify you. The practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct the practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information ask the receptionist for a leaflet.
Online Patient Access
Emis access gives you the opportunity to book/cancel appointments, order repeat prescriptions, leave/receive messages and view your medical record on line.
Ask at reception for more information.
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Dr Ahmed is currently the senior partner of Melrose surgery and is a well known face to most of the patients having been with the surgery for a few years and trained as a registrar in the same practice with Dr.Dean. He does joint injections and minor operations including cryotherapy.
Dr Ahmed speaks Hindi, Urdu and Russian.
MBBS, DRCOG, MRCGP(2011) and DFSRH.
Special interests: Women's health, contraception and safeguarding.
Dr Balaji currently works on Monday, Tuesday and Thursday at the surgery. She joined as a partner in October 2016 following Dr.Dean's retirement having been a salaried GP here for 2 years prior to that.
Dr Balaji can speak Tamil and Telugu.
Dr George is one of the most well known faces of the surgery having been with us for over 4 years. She works on Monday, Tuesday and Friday afternoons.
Dr Arthanari has special interests in dermatology, contraception and mental health.
She holds MRCGP, DRCOG and DFSRH
She can speak Tamil as well.
MBBS,DCH,DFSRH,DRCOG,MRCGP. Dr Sharma started locums in our practice in April 2018 and has joined as a partner from October 2018.He trained in Reading for his VTS so is familiar to the local needs of the population. He is fluent in Nepalese, English, Hindi and Urdu.
Practice Nurses - RGN
Ian is the lead for our nursing team with a special interest in Diabetes and insulin management.
Shashi is an experienced practice nurse who has joined the team since the merger with London road surgery in April 2017
Beverley Manton is the practice manager for Melrose surgery, having worked at London road surgery before.
The practice manager is available to help you with any administrative or non-medical aspects of the practice. She is also available to discuss any comments or suggestions that you may have. You can either telephone on 0118 9595200 or, if you enquire at reception, she will be happy to see you if she is free.
We employ eight part time receptionists to help us run the practice. Please remember that they are anxious to help you but at times their job can be a difficult one, please be patient.
Antenatal care is the routine service provided for pregnant women. The practice follows the NICE guidelines for Antenatal care and a schedule of this will be given to you by the midwife at booking. This service is usually provided as shared care between your doctor and midwife and hospital consultant if appropriate. The 1st appointment is usually around 8-10 weeks with the midwife, please book this as soon as the pregnancy is confirmed, the first appointment is a long one and usually takes an hour to complete. Please let reception know as soon as you are pregnant so that they can refer you to the midwives. There has been a major change to the midwifery teams and they now work from community centres rather than GP surgeries. You do not need to see the GP routinely in the absence of any complications to announce your pregnancy and can be referred directly to the midwife through the reception
After your baby is born and you return home from hospital a midwife will contact you either by phone or visiting your home address, she will arrange a schedule of visits and post natal appointments that are tailored to your need, some of these may be at the hospital or local Childrens Centre. When the midwife discharges you from her care the Health Visitor will be available to offer you help and advice. You should remember as soon as possible to register your new baby with the doctor at the surgery and also to book your 6 week postnatal appointment with your doctor. Your 6 week postnatal check includes having your weight and blood pressure checked and offering of a cervical smear and contraceptive advice.
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