Emergencies In case of an emergency during surgery hours please telephone the surgery on 0118 9595200 and give the details clearly to the receptionist emphasising that it is an emergency.
Out of surgery hours please telephone 111. Calls to the NHS 111 service are free from both landlines and mobiles.
Appointments Appointments can be made to see a Doctor on the same day you request an appointment or in advance and can be made in person, telephone or more easily online.
Cancelling your Appointment If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Important changes to how we handle your personal data We are required to supply your personal and confidential medical information to the Health and Social Care Information Centre HSCIC). This information will be taken from the practice in a form that can identify you. The practice has NO choice but to allow the HSCIC to extract this information. However, individual patients can instruct the practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information ask the receptionist for a leaflet.
Online Patient Access
Emis access gives you the opportunity to book/cancel appointments, order repeat prescriptions, leave/receive messages and view your medical record on line.
Ask at reception for more information.
DID YOU GET GREAT CARE TODAY?
Rate and review the surgery here
Do you want to improve health and health services in your local community?
Do you want to have the opportunity to have a voice and get involved in the way your health service is run?
Do you want to help shape and improve services and even get involved in shaping and delivering new and exciting services?
If you answered YES to any of the above questions then you may be the right person to join our Practice Patient Participation Group.
Let us hear about your experiences, views and ideas for making services better.
The Practice is looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.
Our Patient Participation Group at Dr Dean's Practice is encouraging patients to give their views about how the Practice is performing.
They would like to be able to ask the opinions of as many patients as possible and are asking if people would like to provide their e-mail addresses so that they can contact you by email every now and again to ask you a question or two.
If you are happy to be contacted periodically by e-mail please provide your details on the attached form and return it to Lawrencebolton@nhs.net
Virtual Patient Participation Contact Form 2016
Please note that no medical information or questions will be responded to.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998.
The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.
2014_15 Patient Participation Enhanced Service Reporting Template
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (188.8.131.52) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.
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